How Technology is Safeguarding Health and Livelihoods in Asia

In Asia, deepening technological capabilities and innovations—most notably digital and mobile technologies—enabled early responses to the COVID-19 crisis. Six broad categories of measures to safeguard both health and livelihoods helped guide governments and businesses in the region (exhibit). They could also help countries in and beyond Asia as they seek to contain the current and future pandemics. In a globalized world fighting a virus that does not respect borders, exchanging best practices and experiences appears to be vitally important in combating this common enemy.

As organizations emerge from the pandemic and prepare for recovery, businesses and governments can ask themselves three broad questions to prepare for the next normal.

• How well did your organization use technology in the crisis for the six types of intervention?
• Do you have the fundamental capabilities in place to leverage technology, namely the capacity to innovate; the ability to tap into digitally adaptable consumers; digitized supply chains and downstream partners; and contributions to public-private partnerships?
• How will you go forward, including launching a plan-ahead team, setting teams up to work across multiple time horizons and building speed and adaptability into your organization?

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